Shipping policy

Shipping Policy — Bluefin Timepieces

Last updated: August 30, 2026

Processing time

Orders are typically processed and handed over to the carrier within 1-3 of purchase. During busy periods (holidays, sales, restocks) processing may take a little longer.

Shipping carrier

We work with several shipping carriers (such as PostNord, GLS, and DHL) and choose the best option for each order based on destination, speed, and reliability. You'll receive tracking details for whichever carrier is used once your order ships.

Delivery times

Denmark: 2-5 businessdays
Rest of EU: 5–9 business days
Outside the EU: 7–14

Delivery times are estimates from the day of shipment, not the day of order. Delays caused by the carrier, customs, or circumstances outside our control (see Terms of Service) are not something we can guarantee against, but we're always happy to help track down a delayed order.

Shipping costs

Shipping costs are calculated automatically at checkout based on your delivery address and are shown clearly before you complete payment.

Customs, duties, and import taxes

Within the EU: no customs or import duties apply — the price you pay at checkout is the final price.
Outside the EU: your order may be subject to import duties, taxes, or customs fees charged by your country upon arrival. These charges are determined by your local customs office and are the responsibility of the customer. Bluefin Timepieces has no control over these fees and cannot predict the exact amount.

Order tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package the whole way.

Incorrect address

Please double-check your shipping address at checkout — we ship to the address provided at the time of order. If you spot a mistake, contact us at maximilianlh@icloud.com as soon as possible; we'll do our best to correct it before the order ships, but can't guarantee changes once it's handed over to the carrier.

Lost or damaged packages

If your order arrives damaged or doesn't arrive at all, contact us at maximilianlh@icloud.com with your order number (and photos, if the item arrived damaged). We'll work with you and the carrier to sort it out.